Intake is paused

We are not starting new packets right now.

Free help exists

• A health plan's member services line (the number on the insurance card) must explain how to appeal and by when.
• Texas Department of Insurance help line, 800-252-3439, for plans the state regulates.
• Office of Public Insurance Counsel (OPIC), the state office that speaks for insurance consumers: 1-877-611-6742.
• Texas Health and Human Services' free Medicare counseling line, 800-252-9240.

The letter decoder still works: no name, no upload, no account. It shows the appeal right that applies and the deadline counted from the date on the letter.

A case that was already started goes on as usual. Its private status link still works.